Payment Policy
Payment Policy
Effective Date: 05/31/2026
1. Introduction
This Payment Policy explains the payment terms, accepted payment methods, billing practices, and payment responsibilities for purchases made through Recovery Spa Direct. By placing an order on our website, you agree to this Payment Policy.
2. Accepted Payment Methods
We accept the following payment methods:
• Visa
• MasterCard
• American Express
• Discover
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
• ACH/EFT payments when available
All payments are subject to verification and approval by the applicable payment provider.
3. Payment Authorization
By submitting payment information, you authorize Recovery Spa Direct and its payment processors to charge the selected payment method for the full purchase amount, including applicable taxes, shipping charges, and other fees disclosed at checkout.
4. Pricing and Currency
All prices displayed on recoveryspadirect.com are listed in U.S. Dollars (USD). Prices may change without notice. Applicable sales taxes and shipping fees will be calculated and displayed during checkout when required.
5. Order Processing
Orders will not be processed or shipped until payment has been successfully authorized and received. We reserve the right to cancel or refuse any order if payment cannot be verified or approved.
6. Payment Security
We use secure third-party payment providers to process transactions. Recovery Spa Direct does not store complete credit card information on its servers. Transactions are protected using SSL encryption and industry-standard security measures.
7. Fraud Prevention
To protect our customers and business, orders may be subject to fraud screening and verification procedures. We reserve the right to request additional information before processing an order. Orders suspected of fraud, unauthorized activity, or misuse may be canceled.
8. Billing Information
Customers are responsible for providing accurate billing information. Failure to provide complete and accurate information may result in processing delays, payment rejection, or order cancellation.
9. Failed or Declined Payments
If a payment is declined, rejected, or otherwise unsuccessful, the order may be delayed or canceled. Customers should contact their financial institution or payment provider to resolve payment issues.
10. Refunds
Approved refunds will be issued according to our Return and Refund Policy. Refunds are generally processed back to the original payment method within 14 business days after approval. Processing times may vary depending on the financial institution.
11. Chargebacks
If you believe a charge was made in error, please contact us before initiating a chargeback. We reserve the right to dispute chargebacks involving valid and completed transactions. Documentation may be provided to financial institutions to support disputed transactions.
12. Taxes
Customers are responsible for applicable sales taxes and other governmental charges required by law. Tax-exempt customers must provide valid exemption documentation before purchase.
13. Limitation of Liability
Recovery Spa Direct shall not be responsible for payment processing delays, banking system interruptions, third-party payment provider failures, or other circumstances beyond our reasonable control.
14. Changes to This Policy
We reserve the right to update or modify this Payment Policy at any time. Changes become effective immediately upon posting on our website.
15. Contact Information
Recovery Spa Direct
4920 Atlanta Highway #1037
Alpharetta, GA 30004
United States
Email: support@recoveryspadirect.com
Phone: 844-493-2493
Website: https://www.recoveryspadirect.com
Acknowledgment
By completing a purchase through Recovery Spa Direct, you acknowledge that you have read, understood, and agree to this Payment Policy.